Placement Specialist II

Date Posted: 15 June 2026

There are 5 openings for this job profile.

Internal Only, In-line Promotion. Note: In the case of in-line promotions where there is an expansion of responsibilities for the incumbent in the role, which would result in the incumbent being displaced if another person were to take that position, we will not interview for the role.

At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives.
What We’re Looking For:

2U’s Placement team is vital in the student enrollment lifecycle in identifying externship sites and matching this real world field work to students as a part of their Master’s curricula. The Placement team is focused on providing white glove customer service to students, faculty and university partners.

The Placement Specialist will form relationships with both students and externship sites where students can acquire hands-on learning and experience in their chosen field. The person in this role will be responsible for building new relationships and maintaining existing partnerships with placement sites through high outreach. Additionally, The Placement Specialist II is focused on building relationships with students to ensure their success and retention in the program by focusing on on-time placement and providing quality, faculty-approved experiences for each student. This role will require independence in the daily work associated with placing students

Responsibilities Include, But Are Not Limited To:

• Developing new partnerships and maintaining relationships with sites for placements
• Matching sites with students and placing them with a sense of urgency to prevent any lapse in class registration
• Providing exceptional service to students throughout the placement cycle
• Creating individual strategy for long term placement relationships as well as fulfilling “one off” placement requirements for students with an emphasis on developing placements within a particular region of the country
• In addition to maintaining minimum velocity requirements as expected of a Placement Specialist, the Placement Specialist II will be expected to maintain a higher or more complex caseload of students

Things That Should Be In Your Background:

• Bachelor’s degree
• At least 2 or more years of work experience
• Strong time management and organizational skills
• Previous experience in a fast paced, metrics driven environment
• Previous experience in a customer service oriented environment
• Comfort in communicating and establishing rapport in a professional manner across the following mediums: phone, email, video conference and in-person
• Good judgment and excellent organizational, communication (oral and written), and interpersonal skills
• Highly self-motivated and able to work autonomously
• Strong sense of system orientation and focus on providing “white glove” service to students and faculty
• Enthusiasm and the ability to thrive in an atmosphere of constant change
• Ability to work and contribute in a team environment

Other Attributes That Will Help You In This Role:

Working Conditions

This role typically works 9:00 AM - 5:00 PM with breaks throughout the day. Occasional and rare travel may be needed.

Physical Requirements

This role will primarily be sedentary using a computer, keyboard, and telephone to perform most duties.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide millions of learners and counting with access to world-class higher education, then join us – and do work that makes a difference.

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, U.S.benefits include:

• Medical, dental, and vision coverage
• Life insurance, disability, and 401(k) employer match
• Free snacks and drinks in-office
• Generous paid holidays and leave policies, including unlimited PTO
• Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

The anticipated base salary range for this role is ($47,400 -$63,300), with potential bonus eligibility. Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired.

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com.

About 2U