We are seeking to hire dynamic and experienced team members to join our award winning hospitality team as Gracious Hospitality Management expands our operations to our newest project, 550 Madison.
Gracious Hospitality Management’s 550 Madison project is their most ambitious to date: a multi-level, 15,000-square-foot dining destination inside the iconic landmark Sony building. The project brings together three distinct concepts — the second New York location of the Michelin-starred COTE Korean Steakhouse, an all-day multi-bar and dining concept, Bar Chimera, and an intimate sushi restaurant led by Michelin-starred Chef Masahiro Yoshitake, Sushi Yoshitake. Designed by Rockwell Group, with Yoshio Itai collaborating on the sushi concept, 550 Madison is set to redefine immersive, transportive dining in Midtown Manhattan.
550 Madison is hosting an Open Call Hiring Event and we want to meet you! If you're looking to work in either Back or Front of House roles — this is your chance to learn more about our team, our culture, and the exciting opportunities we have available.
DETAILS:
📍 Location: 550 Madison Avenue
550 Madison Ave
New York, NY 10022
**Upon arrival, please use the main entrance of Bar Chimera.
📅 Date: Monday, June 15, 2026
⏰ Time: From 10:00am to 2:00pm
What to bring:
– A copy of your resume (if you have one)
– A great attitude and passion for hospitality
Feel free to arrive at any time between 10 AM and 1PM. Kindly note that there may be a wait depending on when you arrive, we strongly recommend coming as early as possible.
We can’t wait to meet you!
Hosts are dynamic hospitality professionals responsible for welcoming customers into the restaurant and bidding them farewell upon exit. Hosts maintain the front entryway and coat check area, check-in and seat customers, perform table and bathroom checks, oversee coat check service, and provide great overall interactions to all our customers.
Essential Job Duties & Responsibilities:
Job duties and responsibilities include, but are not limited to the following:
- Completes all assigned side work related to opening and closing the front desk, coat check, and customer restrooms.
- Maintains a clean and orderly front desk with all restaurant collateral fully stocked at all times.
- Warmly welcomes all incoming customers, checks-in their reservation, and escorts them to their assigned table.
- Precisely informs customers of waiting times and respects the order of arrival of customers.Ensures customers are rapidly and effectively cared for.
- Sets host stand for service, ensuring all resources (pens, paper, business cards etc.) are stocked.
- Offers coat check assistance to all customers with coats, bags, luggage, umbrellas, etc. Performs routine table and bathroom checks.
- Maintains all tools of the position.
- Updates all table statuses to the podium throughout service.
- Performs restrooms checks and maintains all restroom cleanliness: restocks supplies, empties trash and hand towel bins, wipes down counters, ensures that toilets, faucets, and sinks are all functioning.
- Communicates to management when there are deep clean or facility issues in the restrooms or restaurant at all times.
- Clears and sets tables in between seatings. Ensures every table is perfectly set prior to seating customers.
Communicates with management in real time when there are seating delays or unsatisfied customers.
- Updates client profiles on the reservation system with details such as birthdays, preferences, allergies, and more based on interactions from the team. Performs google searches and keeps thorough and up-to-date profiles on all customers and reservations.
- Reports to each scheduled shift on time, in uniform, and ready to work.
- Responsible for training new employees as assigned.
- Assists other stations or areas of the restaurant when requested by management.
Standards:
- Display knowledge of Cote brand, culture, and product.
- Demonstrate the Company’s core values of people, learning, culture, relationships, sustainability and stewardship.
- Maintain professional and respectful behavior when in contact with customers, management, and teammates.
- Present a polished personal appearance, adhering to company grooming standards outlined in the Employee Handbook.
- Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.
- Attend and participate in all scheduled meetings, training sessions, and continuing education activities.
- Take care of all company property.
- Maintain safety, cleanliness, and sanitation standards.
- Comply with federal, state, and local laws and regulations.
Qualifications: