Polisher (550 Madison)

We are seeking to hire dynamic and experienced team members to join our award winning hospitality team as Gracious Hospitality Management expands our operations to our newest project, 550 Madison.

Gracious Hospitality Management’s 550 Madison project is their most ambitious to date: a multi-level, 15,000-square-foot dining destination inside the iconic landmark Sony building. The project brings together three distinct concepts — the second New York location of the Michelin-starred COTE Korean Steakhouse, an all-day multi-bar and dining concept, Bar Chimera, and an intimate sushi restaurant led by Michelin-starred Chef Masahiro Yoshitake, Sushi Yoshitake. Designed by Rockwell Group, with Yoshio Itai collaborating on the sushi concept, 550 Madison is set to redefine immersive, transportive dining in Midtown Manhattan.

550 Madison is hosting an Open Call Hiring Event and we want to meet you! If you're looking to work in either Back or Front of House roles — this is your chance to learn more about our team, our culture, and the exciting opportunities we have available.

DETAILS:

📍 Location: 550 Madison Avenue

550 Madison Ave
New York, NY 10022

**Upon arrival, please use the main entrance of Bar Chimera.

📅 Date: Monday, June 15, 2026
⏰ Time: From 10:00am to 2:00pm

What to bring:
– A copy of your resume (if you have one)
– A great attitude and passion for hospitality

Feel free to arrive at any time between 10 AM and 1PM. Kindly note that there may be a wait depending on when you arrive, we strongly recommend coming as early as possible.

We can’t wait to meet you!

550 Madison está organizando un evento de contratación abierta y ¡nos encantaría conocerte! Si estás buscando trabajar en puestos de atención al público (Front of House) o en áreas de apoyo y operación (Back of House), esta es tu oportunidad para conocer más sobre nuestro equipo, nuestra cultura y las emocionantes oportunidades que tenemos disponibles.

DETALLES:
📍 Ubicación: 550 Madison Avenue

550 Madison Ave
New York, NY 10022

**A su llegada, por favor utilice la entrada principal de Bar Chimera.

📅 Fecha: Lunes, 15 de junio de 2026.

⏰ Horario: De 10:00 a. m. a 2:00 p. m.

Qué traer:
– Una copia de tu currículum (si tienes uno)
– Una gran actitud y pasión por la hospitalidad

Puedes llegar en cualquier momento entre las 10:00 a. m. y la 1:00 p. m. Ten en cuenta que puede haber tiempo de espera dependiendo de la hora en que llegues.

¡Estamos deseando conocerte!

Polishers are dynamic hospitality and maintenance professionals responsible for ensuring that each piece of glassware, flatware, and plate ware is inspected for flaws and polished to a shine before re-entering service into the hands of our customers in perfect condition. Polishers work with all members of the Back of House and Front of House Service team to ensure a smooth continuation of service.

Essential Job Duties & Responsibilities:

Job duties and responsibilities include, but are not limited to the following:

• Receives all clean glassware, flatware, plate ware, and other service equipment from the Porters in the dish pit and inspects for flaws before polishing.
• Removes cracked or defective items from service and informs management.
• Polishes all clean glassware, flatware, plate ware, and other service equipment to a perfect shine.
• Ensures no watermarks, stains, lint, or other debris remain on product. Regularly polishes and maintains kitchen pots and pans using metal polish.
• Maintains cleanliness and appearance of the dish pit area at all times. Daily cleaning of ice machines, coffee station, water station, and refrigerators.
• Completes all assigned side work related to set up and breakdown of dish pit area. Maintains all tools of the position including specialty glass polishing cloths.
• Reports to each scheduled shift on time, in uniform, and ready to work.
• Responsible for training new employees as assigned.
• Assists other stations or areas of the restaurant when requested by management.

Standards:

• Display knowledge of 550 brand, culture, and product.
• Demonstrate the Company’s core values of people, learning, culture, relationships, sustainability and stewardship.
• Maintain professional and respectful behavior when in contact with customers , management, and teammates.
• Present a polished personal appearance, adhering to company grooming standards outlined in the Employee Handbook.
• Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.
• Attend and participate in all scheduled meetings, training sessions, and continuing education activities.
• Take care of all company property.
• Maintain safety, cleanliness, and sanitation standards.
• Comply with federal, state, and local laws and regulations.

Qualifications: