Runner (550 Madison)

We are seeking to hire dynamic and experienced team members to join our award winning hospitality team as Gracious Hospitality Management expands our operations to our newest project, 550 Madison.

Gracious Hospitality Management’s 550 Madison project is their most ambitious to date: a multi-level, 15,000-square-foot dining destination inside the iconic landmark Sony building. The project brings together three distinct concepts — the second New York location of the Michelin-starred COTE Korean Steakhouse, an all-day multi-bar and dining concept, Bar Chimera, and an intimate sushi restaurant led by Michelin-starred Chef Masahiro Yoshitake, Sushi Yoshitake. Designed by Rockwell Group, with Yoshio Itai collaborating on the sushi concept, 550 Madison is set to redefine immersive, transportive dining in Midtown Manhattan.

550 Madison is hosting an Open Call Hiring Event and we want to meet you! This is your chance to learn more about our team, our culture, and the exciting opportunities we have available.

DETAILS:

📍 Location: 550 Madison Avenue

550 Madison Ave
New York, NY 10022

**Upon arrival, please use the entrance of Bar Chimera.

📅 Date: Tuesday, April 28, 2026
⏰ Time: From 11:00am to 2:00pm

We're currently hiring for positions across all departments, including:

• Prep Cook
• Polisher
• Line Cook
• Porter
• Receiver
• Pastry Cook
• Drink Runner
• Server Assistant
• Server
• Food Runner
• Host

What to bring:
– A copy of your resume (if you have one)
– A great attitude and passion for hospitality

Feel free to arrive at any time between 11 AM and 2 PM. Kindly note that there may be a wait depending on when you arrive.

550 Madison está organizando un evento de contratación abierta (Open Call Hiring Event) y ¡nos encantaría conocerte! Esta es tu oportunidad para conocer más sobre nuestro equipo, nuestra cultura y las emocionantes oportunidades que tenemos disponibles.

DETALLES:
📍 Ubicación: 550 Madison Avenue

550 Madison Ave
New York, NY 10022

**Por favor utilice la entrada del Bar Chimera.

📅 Fecha: Martes, 28 de abril 2026.

⏰ Horario: De 11:00 a. m. a 2:00 p. m.

Actualmente estamos contratando para puestos en todos los departamentos, incluyendo:

• Cocinero de preparación
• Pulidor/a
• Cocinero de línea
• Personal de limpieza / mozo
• Recibidor de mercancía
• Pastelero
• Auxiliar de bebidas
• Asistente de mesero
• Mesero / Camarero
• Auxiliar de alimentos
• Anfitrión

Qué traer:
– Una copia de tu currículum (si tienes uno)
– Una gran actitud y pasión por la hospitalidad

Puedes llegar en cualquier momento entre las 11:00 a. m. y la 2:00 p. m. Ten en cuenta que puede haber tiempo de espera dependiendo de la hora en que llegues.

Runners are dynamic hospitality professionals responsible for the rapid delivery of food orders from the kitchen to customer tables. Runners elegantly present each dish to the table with detailed explanations of the item’s major components, ensuring all additional communication on allergies or gifts are noted to the diners. Runners also act as a liaison between the kitchen and service.

Essential Job Duties & Responsibilities:

Job duties and responsibilities include, but are not limited to the following:

• Completes all assigned side work related to set up and breakdown of runner stations in the kitchen area. Stocks and organizes supplies for restaurant dining, and to go and delivery operations before service begins.
• Ensure coolers, and walk-ins are stocked, organized, and clean.
• Informs management or chefs when supplies are running low.
• Prepares plate ware, silverware, and garnishes. Plates dishes according to standards set by the Executive Chef.
• Packs to go and delivery orders with care, and delivers them to pick up customers and delivery couriers.
• Delivers customer dishes to their assigned position and table quickly and accurately. Maintains tables by removing courses as completed, replenishing utensils, refilling water glasses and being alert to customer needs when delivering food.
• Answer customers’ questions about ingredients and menu items including all allergy notes.
• Communicates when items are a gift from the house, contain allergies, or have been modified to accommodate a customer request.
• Runners should have thorough knowledge of all menu items, allergies, and presentation to answer all customer inquiries and maintain quality control.Ensures food is served in accordance with safety standards (e.g. proper temperature).
• Liaises between Front of the House and Back of the House team members.
• Reads the order tickets and ensures that any customer with allergies are delivered the correct dishes.
• Reports to each scheduled shift on time, in uniform, and ready to work.
• Responsible for training new employees as assigned.
• Assists other stations or areas of the restaurant when requested by management.

Standards: