Business Analyst

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

Accenture Federal Services (AFS) brings together commercial innovation with the latest technology to deliver bold solutions for federal missions. We help our clients modernize systems, improve operations, and enhance the citizen experience. Join us and help drive meaningful impact at scale.

The Work:

As a Business Analyst, you will support mission‑driven technology initiatives by analyzing current business processes, gathering, and documenting requirements, and translating those needs into clear, actionable user stories for technical teams. You will collaborate closely with stakeholders, facilitate discussions, and support the full systems development lifecycle to ensure solutions meet business, functional, and compliance requirements.

You will:

• Lead and support requirements elicitation, discovery sessions, and workflow analysis to understand current‑state systems, data, and processes.
• Define future‑state business processes, business rules, and user journeys; perform gap analysis and document findings.
• Develop business, functional, and system requirements, translating them into user stories and acceptance criteria for Agile teams.
• Create process diagrams, data mapping artifacts, and functional specifications to support design and development activities.
• Partner with architects, developers, and testers to clarify requirements, support backlog refinement, and participate in sprint activities.
• Facilitate stakeholder communication, ensure alignment on requirements, and document key decisions throughout the project lifecycle.

What You Need:

• Experience supporting the SDLC and Agile delivery environments (Scrum, Kanban).
• Demonstrated ability to document business processes, requirements, user stories, and acceptance criteria.
• Experience with Jira, Azure DevOps, Confluence, and/or similar collaboration and work‑tracking tools.
• Ability to perform SQL queries (read/joins/basic analysis).

Bonus Points:

• Experience supporting federal programs or mission‑oriented environments.
• Background in cloud/web modernization (AWS/Azure/GCP)
• Experience supporting testing, QA, automation tools, or user‑facing training materials.
• Experience with tools such as Visio/Lucidchart, Power BI/Tableau, or Medallia (for CX programs)

Eligibility Requirements:

U.S. citizenship required

Active Public Trust or the ability to obtain one

Location:

• This hybrid role can be based in any of the following locations: DC Metro, St. Louis, MO, or San Antonio, TX.

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.