Company Introduction:
Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.
As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.
Airspace has been rated one of America’s best Startup Employers and listed as one of CNBC’s Disruptor 50 companies. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.
The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.
Job Overview
Accurate, on-time payroll is one of the most direct ways Airspace builds trust with its people, regardless of where in the world they work. As Global Payroll Analyst, you will be responsible for delivering that outcome: administering payroll across our entities and EOR partnerships, ensuring compliance with the tax, social security, and retirement requirements of every territory we operate in, and partnering with HR and Finance to continuously improve how payroll is run.
This role suits someone with genuine attention to detail under deadline pressure, hands-on experience administering payroll across more than one country or entity, and a preference for ownership over execution alone. This role will suit someone who identifies issues early and remains accountable for resolving them.
What You'll Do
Payroll Operations & Accuracy
- Own the employee payroll experience by responding to payroll inquiries with professionalism, empathy, and accuracy, building trust through clear communication and timely resolution of issues.
- Own and process global payroll across all Airspace entities and Employer of Record platforms, ensuring every payroll is processed on-time, with 100% accuracy while managing multiple concurrent payroll cycles.
- Maintain compensation, health benefits, and retirement plan administration across multiple jurisdictions. Ensuring all are accurately recorded in Payroll by performing regular audits and reviews.
- Demonstrate exceptional organizational skills by maintaining accurate payroll checklists, country-specific standard operating procedures (SOPs), and payroll documentation, while completing monthly retirement and benefits audits with 100% accuracy.
Global Payroll Expertise & Compliance
- Maintain working knowledge of the international tax, social security, and retirement landscape across every territory Airspace operates in, proactively flagging regulatory changes that require payroll configuration updates, and take ownership of timely filings and registrations with all US and international payroll statutory agencies.
- Coordinate with local in-country service providers to run international payroll accurately and on time.
- Managing relationships with payroll vendors and external partnerships in resolving any delays or issues that may arise.
- Maintain strong payroll controls, including approval workflows, segregation of duties, and regular review of audit trails to catch and prevent processing errors before they compound.
- Lead efforts to automate and scale payroll operations.
Process Improvement & Cross-Functional Partnership
- Partner closely with the core HR team, Finance and other teams to establish and refine global payroll best practices.
- Partner closely with HR, Finance, and Legal to manage payroll-related notices including wage garnishments, tax notices, agency audits, statutory workforce reporting, and other federal, state, and local agency communications ensuring timely action, accurate documentation, and full compliance with all payroll-driven requests.
- Bring at least one payroll process improvement or enhancement to the table each quarter.
- Support U.S. and international payroll transformation efforts, including automation initiatives, as Airspace scales into new markets.
- Communicate payroll matters clearly to colleagues and senior leadership, translating technical detail into relevant guidance.