Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company?
AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.
Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning…
Come join the A-Team at AirTrunk, where the cloud meets the ground.
A Snapshot
The Incident & Problem Manager is responsible for overseeing the end-to-end incident management process across AirTrunk’s Technology environment. This role ensures that incidents are identified, logged, prioritised, and resolved efficiently, minimising disruption to business operations. The Incident Manager leads major incident response efforts, coordinates cross-functional teams, and drives continuous improvement in incident handling. Working within the ITSM framework, the role ensures alignment with service level agreements (SLAs), supports root cause analysis, and contributes to the stability and resilience of technology services.
Your Day to Day
Incident Management Leadership
Operational Oversight & Reporting