Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.
Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving unhoused communities in Los Angeles to ride-share drivers in New York.
Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido’s $60M Series B. More info at Akidolabs.com.
The Opportunity
The Medical Assistant plays a vital role in supporting clinical operations at RIPC Medical Group by providing direct patient care assistance, performing administrative duties, and ensuring smooth workflow in a multi-site medical practice environment. This position works closely with physicians, nurse practitioners, and clinical staff to deliver high-quality, patient-centered care.
What you’ll do
- Provide direct patient care, including rooming patients, collecting medical history, and assisting with examinations
- Take and record vitals
- Medication reconciliation
- Perform EKGs
- Obtain PHQ-9, GAD-7, and SDOH screenings at annual visits
- Administer vaccines per MD request
- Understand & review quality gaps in care that can be closed at the time of visit; enter results appropriately in EHR
- Pre-visit planning, including preventative and chronic care management
- Care coordination including following up with patients on referrals, care needs, and outreach to appropriate resources
- Check staff messages for MD requests (example: scheduling follow ups or overdue appts)
- Medication refills
- Maintain accurate and timely medical record documentation
- Fulfill administrative responsibilities such as answering & documenting phone calls, scheduling, fax, scan, inventory (table paper, paper gowns, etc.)
- Prior Authorization
- Cleaning and organization of exam rooms, assisting with procedures, and sterilization of equipment
- Verifying patient information, confirming the purpose of the visit
- Preparing patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary
- Ensure compliance with HIPAA and patient confidentiality standards
- Stock and maintain medical supplies and equipment
- Additional responsibilities include computerized appointment scheduling, telephone reception, and chart work
Quality and Compliance:
- Follow infection control and safety protocols
- Participate in quality improvement initiatives
- Maintain current knowledge of clinical protocols and procedures
- Ensure proper handling and disposal of biohazardous waste
- Support ACO quality metrics and reporting requirements
- Other duties may be assigned as necessary
Who you are
- Self-starter & willingness to learn
- Certified Medical Assistant (CMA) preferred, but not required
- Proficient in medical terminology
- Excellent communication skills
- Excellent computer skills
- Ability to collaborate with team members on assigned tasks
Benefits
- Medical, Dental, and Vision insurance
- Company paid Health Reimbursement Arrangement (HRA)
- Health Savings Account (HSA)
- Company paid basic life insurance and voluntary supplemental life insurance
- Retirement Plan – 401K (after 1 year of employment)
- PTO – 18 days / year (Employment years 1-3)
- 11 paid Holidays / year
- Work-Life balance - Fixed schedule, no evenings or weekends
Physical Requirements:
- Occasional travel to RIPCPC headquarters in Cranston, RI or other network meetings may be required
- Standard business hours with occasional extended hours based on practice needs
- Prolonged periods of sitting at a desk and using a computer
- Able to sit/stand/walk for long periods of time
- Must be able to lift 15 pounds at times
Hourly pay range
$19—$24 USD
Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.