Facilities Administrator

Alarm.com is seeking a Facilities Administrator to provide operational and administrative support to the Facilities & Administration team. This role works closely with the Senior Director of Facilities & Administration to support construction-related activities (renovations, office buildouts, and closures) and ongoing facilities operations, including systems rollouts, vendor coordination, contract administration, and day-to-day HQ workplace needs.

The role is execution- and support-focused, emphasizing organization, documentation, communication, and follow-through across multiple facilities initiatives. Success in this position requires strong coordination skills, attention to detail, and the ability to manage competing priorities in a fast-paced corporate environment.

Key Responsibilities

Facilities Project Coordination

• Provide coordination and administrative support for facilities-related projects, including renovations, new office buildouts, and office closures.
• Assist with scheduling, tracking, and documentation of project timelines, deliverables, and action items.
• Coordinate communications and information flow among internal teams, landlords, architects, contractors, and vendors.
• Track milestones, dependencies, and potential risks; flag issues and escalate to the Senior Director as needed.
• Support move-related activities such as space planning coordination, furniture ordering, and employee communications.

Core Facilities Operations & Initiatives

• Support implementation and adoption of facilities-related systems and tools (e.g., OfficeSpace, ServiceNow).
• Assist with vendor sourcing activities, including RFP/RFQ coordination, bid comparisons, and evaluation documentation.
• Coordinate contract-related activities such as renewals, onboarding, and documentation, in partnership with Legal, Procurement, and Finance.
• Maintain organized and up-to-date records for vendors, contracts, and service-level agreements.

HQ Day-to-Day Operations Support

• Manage and triage facilities helpdesk tickets, including temperature requests, furniture needs, office moves, repairs, and general inquiries.
• Coordinate supply ordering and support inventory tracking for HQ facilities and shared spaces.
• Serve as a day-to-day point of contact for on-site vendors and service providers, helping ensure timely issue resolution.
• Support overall operational readiness and functionality of the HQ workplace.

Emergency Planning & Safety Support

• Assist with emergency preparedness activities, evacuation planning, and business continuity documentation.
• Help coordinate emergency drills, safety trainings, and related communications.
• Maintain emergency plans, contact lists, and safety signage in alignment with company standards and local regulations.

Budgeting, Purchasing & Financial Tracking

• Track facilities-related expenses and assist with budget monitoring and variance reporting.
• Support purchase order creation, invoice processing, and approval workflows in coordination with Finance.
• Maintain accurate financial and purchasing records for facilities projects and ongoing services.

Other duties as assigned.

Qualifications

Required

• Bachelor’s degree or equivalent practical experience in facilities management, project coordination, operations, or a related field.
• Hands-on experience supporting corporate interior office construction, renovation, or office buildout projects.
• 1-3 years of experience supporting facilities operations, construction or renovation projects, office operations, or workplace services.
• Experience coordinating activities across vendors, contractors, and internal stakeholders.
• Strong organizational and administrative skills with the ability to manage multiple tasks and priorities.
• Proficiency with Microsoft Office and facilities management or ticketing systems (ServiceNow strongly preferred).
• Excellent written and verbal communication skills.

Preferred

• Familiarity with facilities management platforms such as ServiceNow and space management tools (e.g., OfficeSpace).
• Working knowledge of procurement processes, contract administration, and basic budget tracking.
• Experience supporting workplace safety or emergency preparedness programs.

Core Competencies

• Strong attention to detail and consistent follow-through
• Collaborative, service-oriented approach
• Ability to prioritize and stay organized in a dynamic environment
• Professionalism and discretion when handling sensitive information
• Comfort working in a support-focused, execution-oriented role

Work Environment

• HQ-based role with regular on-site presence required.
• Occasional off-hours support may be needed for office moves, emergencies, or critical facilities activities.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 5 days a week.

COMPANY INFO