Quality Engineer (Video)

QUALITY ENGINEER I - VIDEO

Position Overview:

Alarm.com is seeking a Quality Engineer I to support our Video surveillance solutions by testing network devices and configurations on multiple software platforms. This position collaborates with technology teams to ensure our products meet quality standards of functionality and performance. The Quality Engineer I position provides an excellent opportunity to be hands-on and engaged in the full product lifecycle and to drive system quality improvements for our offerings.

The ideal candidate will have a college degree, 1-2 years of relevant experience, intermediate computer/technology skills, will be able to communicate clearly, and will contribute towards product/system improvements to resolve in-field product issues and improve overall product Quality. You should be a self-starter who can work closely with the development team to discover, report, and validate fixes for issues.

Responsibilities:

• Developing test plans and updating test documentation as needed before/during/after testing
• Analyzing new products and their features on a standalone basis in addition to analyzing the interaction with existing products
• Interacting with Developers, Product Management, and Customer Support to ensure the quality of the entire video solution from the backend through to the end user
• Executing tests, tracking defects, and following defects through the resolution process until fix is verified and closed
• Applying test methodology, engineering, and product knowledge in certification of products
• Ensuring the success of weekly software and web deployments
• Understanding the end users and how the product will be used by them
• Gain exposure to AI‑assisted testing tools and techniques as part of continuous improvement and skill development.

Must Haves: