Solutions Consultant & Customer Success Manager

Solutions Consultant & Customer Success Manager

The Company You’ll Join

Amperon is a technology company at the intersection of energy data and AI. Specializing in data management infrastructure, coherent AI/ML models, and leading-edge predictive analytics, Amperon helps the full spectrum of power and utility companies to improve grid reliability, optimize asset economics, and accelerate decarbonization. With a commitment to grid modernization and decarbonization, Amperon is the forecasting company of the energy transition.

We bring the brightest mind from energy, security and technology in order to combat climate changes and transition to clean energy solutions. We have offices in Texas but are a remote first company.

The Opportunity

Amperon has early customers in Europe, Account Executives (AE) in market, and a product that is already winning. What we do not have yet is the dedicated technical and customer-facing anchor who owns the full commercial relationship in the region. That is this role.
You will partner with AEs who are already in market and customers who are already live — and you will own the technical sales process and the customer relationship end to end. From first discovery call through multi-year retention, with real autonomy, direct access to leadership, and a clear line of influence into our product roadmap.
There is a foundation here —a strong product offering, customers, AEs, and North American Solutions Consultants (SC) and Customer Service (CS) teams you can lean on as you ramp. Your job is to bring that to Europe and scale it.

What You Will Do

Land: Technical Sales Support

• Own the technical layer of the European sales process — discovery, scoping, trial design, and closing alongside Account Executives
• Run technical trials end to end: configure data delivery, validate forecast outputs against local market benchmarks, and ensure prospects can see value before they sign
• Go deep with technical buyers — data engineers, quant analysts, scheduling teams — on API integration, forecast methodology, and data quality
• Go wide with commercial buyers — trading VPs, heads of risk, C-suite — translating what Amperon does into the market and commercial terms they care about
• Build reusable assets: RFP responses, integration guides, trial templates, market-specific overviews — infrastructure that makes the next deal faster
• Bring genuine European market expertise into every prospect conversation; you are a peer in these discussions, not a pitch deck

Expand: Customer Success