Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.
About the role
The role is responsible for driving data-driven insights and strategies to fuel user acquisition, engagement, and retention across Careem's platform and verticals. The role holder will leverage advanced data analytics, understanding of consumer behavior and prior grasp of key fundamental growth metrics to define and analyze growth opportunities, optimize campaigns and initiatives and improve key metrics such as CLTV, CAC, AOV and ARPU
What you'll do
Data Collection and Preparation
- Extract Data: Retrieve data from multiple sources (SQL databases, APIs, and third-party tools) to support analysis
- Data Cleaning and Wrangling: Prepare and clean datasets to ensure accuracy and usability for analysis
- Maintain Data Integrity: Regularly verify and maintain data quality, ensuring consistent and reliable information for decision-making
- Automate Data Pipelines: Develop and refine scripts to automate repetitive data tasks, improving efficiency.
Analysis and Insights
- Conduct Exploratory Data Analysis (EDA): Perform preliminary analysis to uncover trends, patterns, and initial insights at channel, vertical and campaign level
- User Behavior Analysis: Analyze user activity, segment performance, and identify key behavior trends to support user growth, engagement, and retention.
- Predictive Analysis: Apply advanced statistical techniques to forecast trends and potential outcomes.
Reporting and Visualization
- Build Dashboards: Develop and maintain dashboards (e.g., in Tableau, Power BI) to provide real-time insights to stakeholders.
- Generate Regular Reports: Create and distribute weekly and monthly reports on key metrics and performance indicators.
- Visualize Data: Present insights through clear visualizations to make complex data understandable and actionable.
-KPI Tracking: Track and report on core growth KPIs, including retention, churn, and acquisition metrics
What you need
What we’ll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to: