We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!
We are a tech-first staffing platform that gives workers the freedom to choose their own shifts and businesses the power to hire with a click. We are removing the friction from the traditional agency model and replacing it with speed, transparency, and choice.
We operate with the agility and energy of a high-growth scale-up, but we are backed by the stability and resources of Indeed - the world’s #1 job site. This gives us a unique advantage: the freedom to innovate at speed, with the muscle to dominate the market.
The Role
The Payroll Clerk – Data Entry supports the payroll team by entering and updating payroll-related data with accuracy and timeliness. This role is essential in maintaining up-to-date records for payroll processing, assisting with garnishments, and ensuring accurate year-end payroll activities. The ideal candidate is detail-oriented, organized, and capable of handling confidential information with discretion.
💼 This is an in-office role in Austin TX (at the Domain), five days per week with the option to work from home on Thursdays.
*This role is temporary for 15 months or as needed.
What you’ll be doing
- Precision Data Management: Execute high-volume data entry for payroll processing, ensuring 100% accuracy in internal systems with strict adherence to court-ordered deadlines.
- Compliance Specialist: Independently process and monitor wage garnishment orders while navigating complex federal, state, and local regulations.
- Life Cycle Support: Manage the integrity of employee profiles, including tax withholding changes, deductions, and direct deposit setups.
- Correspondence & Inquiry Management: Act as the primary owner for all mail-related queries. This includes the timely and accurate completion of Employment Verifications, Social Security Administration (SSA/CSA) inquiries, and state agency requests.
- Process Optimization: Proactively identify gaps in current data entry or mail handling workflows; design and implement streamlined processes to improve efficiency and reduce errors. Analyze recurring issues in garnishment workflows and propose automated or standardized solutions to the Payroll Manager.
- Policy Support: Collaborate with the Payroll Manager to draft and update payroll-level policies and standard operating procedures (SOPs) to ensure departmental alignment and compliance.
- Year-End Excellence: Provide critical support for year-end reconciliations and reporting to ensure a seamless close.
- Employee Advocacy: Serve as a professional first point of contact for payroll inquiries, delivering exceptional customer service.
- Confidentiality: Maintain the highest standards of discretion regarding sensitive employee personal and financial information.
What you'll need
- Experience: 1–2 years of dedicated experience in payroll, high-volume data entry, or professional administration.
- Process Improvement Mindset: Demonstrated ability to not only follow instructions but to create workflows and support the creation of formal office policies.
- Regulatory Knowledge: Familiarity with the requirements for Employment Verifications and CSA/Social Security documentation.
- Technical Literacy: Strong proficiency in Microsoft Excel or Google Sheets and the ability to learn new payroll systems quickly.
- Communication: Sharp written and verbal communication skills for cross-departmental collaboration and responding to external agency inquiries.
- Speed & Accuracy: Exceptional typing skills paired with a "quality-first" mindset.
- Reliability: Proven ability to manage deadlines and prioritize tasks in a fast-paced environment.
Nice-to-Haves
- System Expertise: Experience with industry-standard payroll software such as ADP, Workday, or Worklio.
- Regulatory Knowledge: Familiarity with garnishment processing or multi-state payroll environments.
- Industry Experience: Previous experience in a staffing agency or a fast-paced hourly workforce environment.
What you’ll get
- $25 hourly pay
- Employee Assistant Program
- 25 days PTO (prorated) + Birthday Off
- 8 Paid Holidays
- Duvet days (½ day off every quarter)
- Volunteer days
About Us
We’re helping people get jobs by modernising the world of temporary work. At Indeed Flex, we provide our community of "Flexers" with total control, choice, and ownership over how they work. Through our evolving technology, we’re putting the power of work in the palm of people's hands—connecting businesses with skilled, vetted talent and giving job seekers the fastest way to find shifts that fit their lifestyles. This platform helps businesses scale their workforce efficiently during busy periods without long-term commitment or administrative hassle.
Whether it’s hospitality, retail, or warehousing, we’re building a more flexible, efficient, and empowered labour market for everyone.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment to complete daily responsibilities and duties.
Position Type / Expected Hours of Work
Hours are Monday - Friday, regular business hours. Occasional evening and weekend work may be required as job duties demand.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.