← BACK_TO_JOBS

Principal PM II, Location Platform & Quality

Life360 · Remote, USA · posted 1 day ago
REMOTE REMOTE Software / IT
Principal

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 97.8 million monthly active users (MAU), as of March 31, 2026, across more than 180 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.

We are AI Native

We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.

Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.

About The Team

Horizons is the largest operating group in the company with a dedicated group of engineers, developers and technical minded individuals accountable for Life360's cloud infrastructure, developer systems, and partner ecosystems.

About the Job

Life360 is used by families in moments that matter: tracking a teenager's first drive, checking in on an aging parent, knowing everyone made it home. The platform that powers those moments has to be bulletproof. We are looking for a seasoned product leader with a strong point of view on how to make that happen.

In this role, you'll own the strategy that keeps Life360’s technical foundation fast, reliable, and observable as we scale to hundreds of millions of users. You’ll set the bar for what a world-class consumer platform looks like, defining the metrics that prove it, and driving alignment across engineering, operations, and leadership to get there. This isn't a support role. You're a force multiplier for every team that ships on our platform, working directly with the VP of Product and senior engineering leadership to build the practices, systems, and knowledge that keep our members’ experiences high quality.
The US-based salary range for this position is $178,500 to $261,500. We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

  • Get ahead of growth, not behind it. Identify where the platform will break before it does, and build the fault tolerance and capacity buffers so it doesn't.
  • Embed quality and reliability into how we build. Establish performance and reliability as first-class product requirements, not afterthoughts.
  • Make the invisible visible. Drive the continued evolution of our observability and telemetry approach so every team has a view into system health and no one ships into the dark.
  • Set the standard. Define company-wide platform KPIs that let product and engineering deliver fast and high quality without second-guessing the foundation beneath them.
  • Hunt systemic risk. Partner with engineering leadership to surface and mitigate the structural risks that constrain growth (location quality, performance, etc.) before they affect the millions of families who depend on us.
  • Translate platform complexity into decisions. Turn platform health data and infrastructure realities into sharp narratives: what's slowing us down, what we need for the next order of magnitude, and where to place the bets now.

Prepare for future scale. Partner with a broad set of company stakeholders to understand user growth needs and establish a forward looking strategy to prepare for scale.