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Solutions Engineer, Commercial

Notion · New York, New York · posted 3 months ago
FULL_TIME REMOTE Software / IT

Who We Are

Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.

Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.

About the Role

Notion’s sales motion is evolving from product-led to sales-led. Many customers start self-serve, then partner with our team as they scale. As a Solutions Engineer focused on our Commercial segment, you’ll work primarily with companies of roughly 100–300 employees. You’ll pair closely with Account Executives to run discovery, deliver tailored demos, scope lightweight solutions, and guide prospects through evaluation, security, and deployment so they can adopt Notion quickly and successfully.

You’ll be joining a growing team and will have opportunities to improve our tools, content, and processes while staying close to customers.

What You’ll Do

Partner with AEs on customer engagements across the Commercial segment to understand goals and success criteria

Lead discovery, design solution approaches in Notion, and deliver persuasive product demos tailored to each prospect’s workflows

Advise on integrations and basic technical topics such as SSO/SAML, SCIM, and admin controls, escalating to specialists for deeper needs

Answer product and technical questions, and support standard security and procurement reviews with clear, timely responses

Create proof-of-concepts and example workspaces that showcase how Notion can replace point tools and support team-wide workflows

Capture and communicate structured product feedback to Product and Engineering

Contribute enablement content for the sales team, including demo assets, talk tracks, and competitive notes

Document repeatable patterns, field learnings, and best practices to strengthen our internal knowledge base

What You'll Achieve

Help Commercial customers evaluate, pilot, and launch Notion to meet their goals

Shorten sales cycles through crisp technical guidance and compelling demos

Improve our pre-sales playbooks and assets for the Commercial segment

Influence the roadmap by channeling customer insights

Skills You'll Need to Bring

2+ years in a customer-facing technical role such as Solutions/Sales Engineer, Product Manager, Solution Consultant, or Implementation Specialist

Experience supporting mid-market or Commercial deals, ideally at a SaaS company

Ability to explain APIs and integrations at a conceptual level and map them to customer workflows

Familiarity with identity and security concepts such as SSO/SAML, SCIM, user provisioning, and basic security reviews

Strong written and verbal communication, with the ability to translate business needs into practical solution designs and clear next steps

Solid project coordination skills with the ability to run multiple evaluations in parallel

Adaptable, resourceful, and comfortable working in a fast-changing environment

You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results.

Nice to Haves

Hands-on experience with Notion as a power user or workspace admin

Light scripting experience or the ability to write basic examples with the Notion API

Experience with relational data modeling and designing information architecture

Exposure to RFPs, security questionnaires, and procurement processes

Experience in a product-led growth environment

Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in New York City, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $195,000 - $210,000 per year.

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A Note on AI

You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.

Equal Opportunity & Accommodations

We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.