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Director, Operations

Peloton · New York, New York · posted 1 day ago
FULL_TIME Operations
Director

ABOUT THE ROLE

The Director of Supply Chain Strategy & Excellence is a high-impact leadership role responsible for architecting and executing a comprehensive end-to-end supply chain strategy. This position focuses on driving operational excellence, long-term scalability, and rigorous cost management across the enterprise. The successful candidate will use strong analytics to craft a strategic vision, identify opportunities to deploy advanced AI-driven technologies to automate decision-making and improve predictive accuracy, and optimize the global network to enhance service levels and deliver significant bottom-line value.

YOUR DAILY IMPACT AT PELOTON

  • Develop and implement a multi-year supply chain roadmap aligned with corporate growth and fiscal objectives
  • Network Design: Lead the design and optimization of the global distribution and logistics network to ensure maximum efficiency and customer satisfaction
  • Serve as a key advisor to executive leadership on supply chain trends, risks, and investment opportunities
  • Drive cross-functional alignment between Finance, Operations, Sales, and Marketing to ensure integrated business planning
  • Targeted Savings: Establish and manage robust cost-reduction programs targeting delivery, service & repair, refurbishment, and transportation
  • Cost of Quality (CoQ): Drive "Quality-by-Design" initiatives, incorporating member and engineering feedback to optimize product reliability and reduce total CoQ
  • Oversee the supply chain budget, ensuring financial targets are met through rigorous expense management and productivity gains
  • Implement total landed cost models to drive data-driven decision-making in sourcing and logistics
  • AI Deployment: Lead the implementation of AI-driven technologies to automate decision-making and improve predictive accuracy across the supply chain
  • Member First Analytics: Use data to develop feedback loops to drive continuous improvement of the member experience
  • Develop and monitor KPIs focused on cost-to-serve, perfect order fulfillment, and working capital efficiency
  • Champion a culture of continuous improvement utilizing Lean or Six Sigma methodologies to eliminate waste
  • Build, lead, and mentor a high-performing team, focusing on increasing internal talent density
  • Promote a data-driven mindset and technical proficiency across the department
  • Define organizational structures and roles that support evolving business needs and scalability
  • Foster a culture of high performance with a focus on retention of top talent

YOU BRING TO PELOTON

  • Bachelor’s Degree: Required in Supply Chain Management, Operations, Engineering, Finance, or a related field
  • Master’s Degree/MBA: Highly preferred
  • 8+ years of progressive leadership experience in supply chain, logistics, or operations, with a proven track record of delivering cost-savings and strategic transformations
  • APICS (CSCP/CPIM) or Lean Six Sigma Black Belt certification is a significant plus
  • Exceptional ability to interpret complex data sets and translate them into actionable strategic insights
  • Ability to see the big picture while maintaining attention to detail in execution
  • Strong executive presence with the ability to influence stakeholders at all levels of the organization
  • Advanced knowledge of business intelligence and supply chain tools including: ERP systems (e.g., SAP, Oracle), TMS, WMS, Looker, etc.
  • Demonstrated success in leading large-scale organizational change initiatives
  • Success Metrics
  • Total Landed Cost Reduction - Target Goal: Annual target of 5-8% reduction across primary categories
  • Inventory Turnover - Target Goal: Improvement of 10% year-over-year
  • On-Time-In-Full (OTIF) - Target Goal: Achieve and maintain >98%
  • Forecast Accuracy - Target Goal: Improvement of 20% through integrated planning

#LI-DD1
#LI-Hybrid

The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.

As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:

  • Medical, dental and vision insurance
  • Generous paid time off policy
  • Short-term and long-term disability
  • Access to mental health services
  • 401k, tuition reimbursement and student loan paydown plans
  • Employee Stock Purchase Plan
  • Fertility and adoption support and up to 18 weeks of paid parental leave
  • Child care and family care discounts
  • Free access to Peloton Digital App and apparel and product discounts
  • Commuter benefits and Citi Bike Discount
  • Pet insurance and so much more!

Base Salary Range

$244,000—$310,900 USD

ABOUT PELOTON:

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.