Senior Business Value Consultant, Value Realization

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and a whole lot of creativity. This work takes grit, because we move fast, without ever sacrificing craft or quality. Our mission is to bring development superpowers to everyone. From entrepreneurs launching their first idea to global enterprises scaling their digital presence, we empower teams to design, launch, and optimize for the web without barriers. We believe the future of the web, and work, is more open, more creative, and more equitable. And we’re here to build it together.

We’re looking for a Senior Business Value Consultant, Value Realization to serve as a strategic partner across our revenue organization, helping expand and scale our Value Consulting program while contributing to its next phase of evolution.

In this role, you will take meaningful ownership in advancing our frameworks, tools, and operating models, helping shape how Webflow communicates and quantifies business value for customers. You'll own value realization planning through the full customer lifecycle, from success planning at onboarding through strategic renewals and expansion opportunities, ensuring customers realize measurable value from Webflow while contributing directly to NDR and revenue growth. You’ll have significant autonomy in how you approach this work, while aligning closely to the broader program strategy and direction.

This position is ideal for someone who thrives in a high trust, collaborative environment: someone who enjoys meaningful ownership, brings fresh ideas forward, and contributes to a growing program at an accelerating company.

About the role:

• Location: Remote-first (United States; BC & ON, Canada)
• Full-time
• Permanent
• Exempt
• Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area. The ranges shared below may change if you are hired in another geographic location.
• United States (all figures cited below in USD and pertain to workers in the United States)
• Zone A: $178,500 - $210,000
• Zone B: $166,500 - $196,000
• Zone C: $156,500 - $184,000
• Canada (All figures cited below in CAD and pertain to workers in ON & BC, Canada)
• $174,500 - $205,000

For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Application Information:
• Application deadline: applications accepted on an ongoing basis until position is closed and filled
• This posting is for a new position
• Reporting to the Director, Solutions Engineering

As a Senior Business Value Consultant, you’ll …

• Lead value realization planning for strategic and enterprise accounts, tracking outcomes against existing business value assessments and establishing the value baseline and measurement framework for tracking outcomes.
• Build and maintain scaled AI value realization capabilities that enable our Customer Success team to have value conversations with their named accounts at the pace our customer base demands, including an AI-powered value realization tool and the enablement programs and frameworks that translate platform outcomes into CSM-ready conversations.
• Engage directly with strategic accounts to lead value realization conversations, helping customers articulate the business outcomes they have achieved on Webflow, identify the opportunities still ahead, and build the business case for going deeper on the platform alongside Customer Success and Sales.
• Partner with CSMs, CX Programs, Solutions Architects, and Forward Deployed Engineers to connect customer business goals to the Webflow capabilities most likely to drive measurable outcomes, with a specific focus on Webflow’s native AI features and agentic capabilities that accelerate time to value.
• Own the design, build, and ongoing maintenance of a customer outcome database that connects platform adoption signals to measurable business outcomes, serving as a shared asset across post-sale, product, and revenue teams.
• Lead integration efforts across the post-sale value ecosystem, mapping how AI value realization tooling, executive business reviews, and other post-sale capabilities connect to one another and to the broader customer journey.

About you:

Requirements:

• 3+ years in value consulting, customer success, management consulting, sales strategy, or a related role. Experience in SaaS, technology, or digital transformation is preferred.
• BS / BA college degree or relevant experience

You’ll thrive as a Senior Business Value Consultant if you: